Mvpavia Terms & Conditions —
Please read before use

By using mvpavia's website, mobile application, and related services, you are deemed to have agreed to these Terms & Conditions. These terms constitute a legally binding agreement between mvpavia and its members.

Mvpavia operates as a legitimate, licensed online gaming platform. We conduct our operations under the regulation and oversight of international gaming authorities. Please read these terms in full before using our services.

If you do not agree with any part of these terms, you are advised to refrain from using mvpavia's services. mvpavia reserves the right to update these terms at any time, and members will be notified of any changes in a timely manner.

To open an account on mvpavia, the following conditions must be met:

• You must be at least 18 years old. A government-issued ID may be required to verify your age.
• Each individual may operate only one mvpavia account. If multiple accounts are created, all accounts will be closed and any balances may be forfeited.
• All information provided at registration must be accurate and truthful. Accounts created with false information will be terminated.
• Your password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
• Mvpavia staff will never ask for your password. If anyone does, treat it as a scam attempt and report it to us immediately.

Mvpavia recommends enabling two-factor authentication (2FA) to keep your account secure. If you suspect any unauthorised access to your account, notify our support team immediately.

Mvpavia complies with international Anti-Money Laundering (AML) policies. As a result, identity verification (Know Your Customer) must be completed before making withdrawals or conducting transactions above a specified amount.

The following documents may be required for KYC verification:

• A clear photocopy or photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership (where applicable)
• Selfie or live photo (if required)

KYC verification is typically completed within 24 to 72 hours. Withdrawal requests may be placed on hold during the verification process. mvpavia will not reject any document without valid reason.

Mvpavia accepts all major mobile banking services in Bangladesh — bKash, Nagad, and Rocket — for deposits. Funds are typically credited instantly or within 15 minutes.

• Minimum deposit amount: ৳500
• The maximum single deposit amount may vary depending on the promotion and payment method
• Deposits must be made using a payment method registered in your own name — using another person's payment method is not permitted.
• If a deposit does not arrive, contact support with your payment receipt
• Mvpavia does not charge deposit fees, though your payment provider may apply their own charges.

Save the reference number for every deposit — it will come in handy if any issues arise later. mvpavia will never request payment directly to a mobile number; always use the official payment gateway.

The following conditions apply when withdrawing winnings from mvpavia:

• KYC verification must be completed before any withdrawal
• Minimum withdrawal amount: ৳1,000
• Winnings from bonuses can only be withdrawn after the associated wagering requirements are met
• Withdrawal requests may take 1 to 3 business days to process
• Express withdrawal is available exclusively for VIP members.
• Withdrawals will always be processed through the same payment method used for the original deposit.

Mvpavia reserves the right to temporarily hold withdrawal requests if a transaction is flagged as suspicious. Additional information or documentation may be requested in such cases. Under normal circumstances, legitimate withdrawal requests will never be declined.

Mvpavia regularly offers a variety of bonuses and promotions. All bonuses carry their own terms and conditions, which must be read before claiming. Accepting a bonus constitutes agreement to its associated terms.

• Welcome Bonus: Offered to new members on their first deposit. A 30x wagering requirement generally applies.
• Daily Reload Bonus: A bonus is available on daily deposits at a fixed rate. Terms are subject to change.
• Cashback: A portion of your losses over a given period is returned to you. Cashback offers generally carry lower wagering requirements.
• Referral Bonus: Refer a friend to mvpavia and you both earn a bonus. Full terms are available on the referral page.
• Free Spins: Valid on selected slots games. Validity period is generally 7 days.

Mvpavia reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of a bonus-related dispute, mvpavia's decision will be final. Bonuses cannot be converted to cash — only winnings generated after wagering requirements have been met may be withdrawn.

All games on mvpavia use RNG (Random Number Generator) technology that is regularly audited by independent third parties. Every game outcome is entirely random, and mvpavia does not interfere with results in any way.

• If your internet connection drops during a game, the game will automatically be saved and paused.
• If a game is cancelled due to a technical issue, the stake will be refunded
• Game rules are detailed on each game's individual page
• In Sports Betting, if an event is cancelled, the stake will be refunded
• In Live Casino games, the dealer's decision is final

Mvpavia works closely with all game providers to ensure game quality and fairness. If you notice any unusual results in a game, please contact mvpavia customer support.

The following activities are strictly prohibited on mvpavia and will result in immediate account suspension:

• Creating multiple accounts or using another person's account
• Abusing the bonus system or attempting to circumvent bonus terms
• Using mvpavia for money laundering or any other financial crime
• Using hacking tools, bots, or any automated software
• Attempting to manipulate or influence game outcomes
• Engaging in fraudulent conduct toward other members
• Using stolen or third-party payment details to conduct transactions

Mvpavia is committed to responsible gaming. We want our members to enjoy gaming as entertainment — never as a source of problems.

• Members can set their own daily, weekly, and monthly deposit limits
• Session time limits can be set — you will be logged out automatically once the time is up
• Temporary or permanent Self-Exclusion is available
• If signs of gaming addiction appear, the mvpavia support team is here to help

If you or someone in your family is experiencing gambling-related issues, please visit mvpavia's Responsible Gaming page or contact support directly. For more information, visit our Responsible Gaming Visit the page.

Mvpavia's policies on the collection, use, and storage of your personal data are detailed in our separate Privacy Policy. The key points are as follows:

• Your information is used solely for service delivery, identity verification, and legal compliance
• Mvpavia never sells your personal information to advertisers
• All data is protected with 256-bit SSL encryption
• You have the right to request deletion of your data (except where retention is required by law).

For more details, visit our Privacy Policy View page.

Mvpavia reserves the right to temporarily or permanently suspend any account under the following circumstances:

• In the event of any breach of these terms and conditions,
• If fraudulent or suspicious activity is detected
• By order of a legal or regulatory authority
• If a member requests account closure themselves
• Extended periods of inactivity (over 12 months)

Members who wish to close their account should contact the support team. You will have the opportunity to withdraw any valid balance before the account is closed. However, if the closure is due to a rule violation, the balance may be forfeited.

Mvpavia reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or need clarification about these terms, please reach out to our support team — we're always happy to help.